GRSC ASSOCIATE INSTRUCTIONS
Learn more about FREE pick up to GRSC on Tuesdays and Thursdays!
Too tired to go grocery shopping after work? We can help. With GRSC pick up, you can avoid the crowded aisles, skip the long checkout lines, and save time and energy for everything else in your life. Enjoy free pick up to GRSC on Tuesdays and Thursdays when you order before 10 am. Ordering couldn’t be easier. Simply follow the steps below and receive your groceries straight to the office. No more grocery store trips after work because we’ll do the shopping for you!
*Pick up only available from Family Fare Metro location. Must place order before 10 am to receive same day pick up on Tuesdays or Thursdays.
Steps
- Make sure you are logged in to your Family Fare account.
- Select Family Fare – Metro as your store.
- Shop for your favorite items.
- At check out, you will see an option for pick-up, delivery, and drop-off. Select drop-off.
- Select Tuesday or Thursday as your desired drop-off day. Drop-off is only available from 3:30 pm to 5:00 pm on both days.
GRSC pick up FAQ's:
Not at all! Enjoy free pick up as a SpartanNash employee.
Pick up your groceries in the hallway next to the GRSC Starbucks location. Your items will be labeled, bagged, and placed on the designated pick up shelves or in the cooler.
2275 Health Dr SW
Wyoming, MI 49519
No. We only offer pick up to GRSC from the Family Fare Metro location.
Orders must be placed before 10 am on Tuesday or Thursday.
Groceries will be dropped off between 3:30 pm and 5:00 pm.
Nope! Enjoy free pick up to GRSC as a SpartanNash employee.
No, all prices are the same! You pay the same prices in store as you do online. Even all the benefits of your Rewards account are applied at check out. Including clubs, rewards, digital coupons and fuel discount coupons!
When you order ahead your items are selected as soon as you order. That means you’re first in line for sales and getting the items you want. Once your items are selected they are stored in temperature controlled areas to keep them at their peak freshness.
Absolutely. Our trained personal shoppers carefully handpick each item, selecting only the best available products, including the freshest produce and finest cuts of meats. If you aren’t happy with any item, we will gladly replace it and refund your money. That’s our 200% Freshness Guarantee!
Yes! Clip and use our convenient digital coupons while you shop to help maximize your savings.
Be sure to log in to the Family Fare site using your Rewards account. If you are having trouble logging in call customer support at (844) 467-7278.
You will receive all Rewards program benefits that you would receive in store. Your personal shopper will provide you with a receipt so you can track your savings!
You will earn fuel rewards just like you would shopping in the store. These rewards can be redeemed at any of our Quick Stop locations or participating fuel centers.
Credit Card is the only method of payment at this time. We temporarily authorize your card for the higher of $5 or 10% of the item total. It helps account for charges like bottle deposit, final sales tax and items sold by weight. As soon as your order is complete, we charge your card for exactly what was in your final order.
We do not accept paper coupons; however any digital coupons you clip while you shop will be taken off your order total just like in the store. If you do not receive a digital coupon please call customer support at (844) 467-7278.
Our stores are total service markets, which means we should never expect tips and we should not personally ask our customers for a tip. However, if you would like to show our store teams appreciation and offer a tip, this can be done during checkout when submitting your order online or offered to our teams at the time of pickup or delivery via cash.
You will receive every sale price that we advertise in the store. The price you pay will be determined on your pick up day. For example, if you are shopping on Saturday for a Sunday pickup, you will pay the price of your basket on Sunday. Prices may vary when selecting different stores. You will be alerted of price changes.
For items that are priced by the pound, your shopper will select the items that most closely match the weight you wish to purchase. You will be billed only for the actual amount of product selected. Because of this, your total paid at time of checkout will vary slightly compared to your estimated online total.
During the checkout process we will ask you if you would like to allow for substitutions. Our goal is to never be out of stock on any item. If an item is out of stock we will make an appropriate substitution if available. We will NEVER charge you more than the original price of the product you selected, that is our promise.
We do not offer pharmacy prescription pickups at this time. LINK TO PHARMACY INFO/DELIVERY
Contact customer service by calling (844) 467-7278. In many cases, we can offer a credit for your next online order.